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Quiz – How to Ask Questions in English at Work / 仕事で英語の質問をする方法

Master the 3-part polite question pattern, study real workplace conversations, avoid common mistakes, and unlock quiz achievements.

🌱 Beginner 💼 Business English ❓ 22 questions
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Asking Questions in English at Work

Asking questions in English at work is an important skill. Many learners worry about sounding rude or making grammar mistakes, but polite, clear questions show professionalism. Native speakers ask questions every day — it is normal, and it often leaves a great impression.

仕事で英語の質問をすることは、とても大切なスキルです。多くの人が「失礼に思われないか」「文法を間違えないか」と心配しますが、丁寧で明確な質問は、プロフェッショナルとしての姿勢を示します。ネイティブも毎日たくさん質問しています。質問することは普通のことで、むしろ好印象につながります。

When to Use This

Here are 6 real situations where you will need to ask questions at work:

  1. Starting a new job When you need to understand your tasks and the company's rules.
    新しい仕事を始めて、業務や会社のルールを理解したいとき。
  2. Receiving new instructions When your manager gives you a task and you want to confirm the details.
    指示を受けて、内容の詳細を確認したいとき。
  3. Working on a team project When you need to know who is doing what and when.
    チームで、誰が何をいつやるのか知りたいとき。
  4. Joining a meeting When you want to ask for clarification after someone explains something.
    会議で説明のあとに、もう少し詳しく聞きたいとき。
  5. Working with international colleagues When you need to communicate clearly across cultures and languages.
    異なる文化や言語の同僚と、明確に伝え合いたいとき。
  6. Checking in on your progress When you want to make sure you are going in the right direction.
    自分の進捗が正しい方向か確認したいとき。

Why It Matters

Asking good questions at work pays off in several ways:

  • Do your job better — understanding tasks correctly the first time.
  • Avoid mistakes — clarifying before you start prevents costly errors.
  • Build trust with your team — colleagues respect clear communication.
  • Feel more confident — knowing the polite pattern removes hesitation.

The 3-Part Core Pattern

A good workplace question has three parts. Use this simple template every time.

  1. Polite opening1
  2. Your question1
  3. Thank you / closing

Template

[Polite opening], [your question]? [Thank you / closing.]

「[丁寧な切り出し]、[質問]? [お礼・締め]。」

Real Example

Sorry to bother you, but could you explain the next step again? Thank you so much.

お忙しいところすみませんが、次の手順をもう一度説明していただけますか。本当にありがとうございます。

25 Key Words for Asking Questions

Study these essential words and phrases grouped by how they are used. Read them aloud.

Action Verbs

clarify明確にする
explain説明する
confirm確認する
understand理解する
check確かめる
follow upその後の状況を確認する
walk me through順番に説明してもらう

Work Nouns

task仕事・作業
deadline締め切り
priority優先順位
instruction指示
step手順・ステップ
process手続き・流れ
update最新情報・進捗
feedbackフィードバック・意見

Polite Question Starters

Could you ~?〜していただけますか
Would you mind ~?〜していただくことは可能でしょうか
Is it okay if ~?〜してもいいですか
Do you happen to know ~?もしかしてご存知ですか
Just to confirm ~確認なのですが〜

Timing & Status Words

due期限の
urgent急ぎの
asap (as soon as possible)できるだけ早く
on track順調に進んでいる
by end of day (EOD)今日中に

The Right Phrase for Every Moment

Starting the Conversation

Sorry to bother you, but…
お忙しいところすみませんが、〜
Excuse me, do you have a moment?
すみません、少しお時間ありますか。
I have a quick question, if that's okay.
よければ少し質問してもいいですか。
Could I ask you something?
少しお伺いしてもよろしいですか。
When you have a minute, I'd like to ask about…
お手すきのときに、〜についてお聞きしたいのですが。

Asking for Clarification

Could you explain that again?
もう一度説明していただけますか。
I'm not sure I understood correctly.
正しく理解できているか不安です。
Could you say that more slowly?
もう少しゆっくり話していただけますか。
What do you mean by that?
それはどういう意味ですか。
Could you give me an example?
例を一つ教えていただけますか。
Just to make sure I understood — you mean [X], right?
確認なのですが、〜ということですよね。

Asking About Tasks and Steps

What should I do first?
まず何をすればいいですか。
Could you walk me through the process?
流れを順番に教えていただけますか。
How should I handle this?
これはどのように対応すればいいですか。
Is there anything I should be aware of?
気をつけることはありますか。

Asking About Deadlines and Priorities

When is this due?
これはいつまでですか。
How urgent is this?
これはどのくらい急ぎですか。
Which task should I prioritize?
どの作業を優先すればいいですか。
Do you need this by end of day?
これは今日中に必要ですか。

Ending the Conversation Politely

Thank you so much. That really helps.
ありがとうございます。とても助かりました。
I appreciate your time.
お時間をいただきありがとうございます。
I'll get started on that right away.
すぐに取り掛かります。
Let me know if you need anything from me.
必要なことがあれば、いつでも声をかけてください。

Full Example Conversations

Asking Your Manager About a New Project

You have just been given a new project by your manager, Sarah.

YouSarah, do you have a moment? I wanted to ask about the new project.
Sarah (Manager)Of course! What's on your mind?
YouThanks. I'm not sure where to start. Could you walk me through the first few steps?
Sarah (Manager)Sure. First, check the client brief on the shared drive. Then, write a short outline — nothing too detailed. Just the main ideas.
YouGot it. And when is the outline due? I want to make sure I'm on track.
Sarah (Manager)By end of day Thursday. That gives you a couple of days.
YouPerfect. One more thing — should I send it directly to you, or post it in the team folder?
Sarah (Manager)Send it to me first. I'll review it and let you know if anything needs changing.
YouGreat. Thank you so much. I'll get started right away.

Clarifying Instructions After a Meeting

Break room after a team meeting. Your colleague James was taking notes. You missed part of the explanation.

YouHey James, sorry to bother you. Do you have a sec?
James (Colleague)Yeah, sure. What's up?
YouIn the meeting just now, I didn't quite catch what Mike said about the survey. Could you explain it again?
James (Colleague)Oh yeah. He wants everyone to fill out the survey before Friday. It's about the new system rollout.
YouAh, I see. And is it online, or do we get a paper version?
James (Colleague)It's online. He'll send the link by email this afternoon.
YouOkay, great. And just to confirm — it's for everyone on the team, right? Not just the managers?
James (Colleague)Yeah, everyone. It only takes about five minutes.
YouPerfect. Thanks so much, James. I appreciate it.

Asking a Colleague on a Video Call

Video call with Mark, a colleague in the US, about a shared report.

YouHi Mark, thanks for joining the call. Is now a good time to go over the report?
Mark (Colleague)Absolutely. I've been looking at your draft — it looks great overall.
YouThank you. I had a few questions, if that's okay. I wasn't sure about the format for Section 3. Could you clarify what kind of data I should include?
Mark (Colleague)Good question. For Section 3, focus on the sales numbers from Q1 and Q2. Just the totals — no need for a full breakdown.
YouGot it. And should I use a table or a chart? Which do you prefer?
Mark (Colleague)A simple table works fine. It's easier to read in a PDF.
YouThat makes sense. One more thing — what's the final deadline for the full report?
Mark (Colleague)We need it by next Wednesday. Does that work for you?
YouYes, that should be fine. I'll send you a draft by Monday so you have time to review it.

Fluency Tips: Before vs After

Add a reason or context

❌ Too short / FlatWhat is the deadline?
✅ Natural / WarmI want to plan my week — when is this due?

Use "just" to soften

❌ A bit demandingIs this the right file?
✅ Lighter & softerI just wanted to check — is this the right file?

Confirm before asking again

❌ AbruptI don't understand.
✅ Clear & easy to answerSo we need to send the report by Friday — but I wasn't sure about the format. Could you clarify that?

Rising intonation for yes/no

❌ Flat toneIs this due on Friday. (falling)
✅ Engaged & naturalIs this due on Friday?↑ (rising)

5 Mistakes to Avoid

Being too vague

Avoid: "What about this?"
Better: "Could you explain this part again? I wasn't sure about the second step."

Sounding like you are blaming someone

Avoid: "Why did you do it this way?"
Better: "Could you help me understand why this approach was chosen?"

Asking too many questions at once

Avoid: "When is the deadline, and what format, and who do I send it to, and should I cc my manager?"
Better: Ask one question at a time. Start with the most important one.

Forgetting to say thank you

Avoid: (Asks question, gets answer, walks away)
Better: "Thank you so much. That really helps." / "I appreciate your time."

Apologizing too much

Avoid: "I'm so sorry to bother you. I'm really sorry. I know you're busy. Sorry…"
Better: "Sorry to bother you, but I have a quick question."

Write Your Own Answer

[Polite opener], could you [verb + question detail]? [Thank you phrase].

Worked Examples

Kenji — new employee:
"Sorry to bother you, but could you explain the approval process for new invoices? I want to make sure I do it correctly. Thank you."

Yuki — team member:
"Excuse me, do you have a moment? I just wanted to confirm — when is the client presentation due? I appreciate it."

Hiroshi — experienced staff:
"I have a quick question — should I prioritize the budget review or the weekly report today? I want to make sure I'm focusing on the right thing. Thanks."

Try swapping the verb and question detail from the Vocabulary Bank to make an answer that fits your own workplace.

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